Terms of Sales

1. Identification of the company

Carouge Urban Game Sàrl, whose head office is located c/o Elif Kaytak and Frédéric Domon -Rue du Tunnel 18, 1227 Carouge, is registered in the Trade Register under number CHE-184.410.597 .

2. Purpose

These General Terms and Conditions of Sale (GTC) apply to all services offered by Carouge Urban Game Sàrl, in particular the sale of game codes for urban games and leisure activities.

3. Services

The urban games of Carouge Urban Game Sàrl are accessible via game codes sent by email to customers after confirmation of their purchase. Guests are required to use their own smartphones to access games and leisure activities. Carouge Urban Game Sàrl does not lend any equipment for carrying out the activities.

4. Reservation

To book a Carouge Urban Game Sàrl activity, the customer must provide the necessary information and proceed to payment online. A reservation confirmation will be sent by email to the customer, accompanied by the game code(s). Reservations are considered to be firm and definitive as of the sending of the reservation confirmation.

5. Liability

5.1 Carouge Urban Game Sàrl cannot be held responsible in the event of a problem related to the use of customers' smartphones during urban games and leisure activities. Customers are responsible for the proper use of their equipment and must ensure that their smartphone is working properly before starting activities.

5.2 Carouge Urban Game Sàrl declines all responsibility in the event of damage to the public domain caused by customers during activities. Customers are responsible for their actions and must respect the rules and regulations in force in the public domain.

6. Prices and payment

The rates for services are indicated on the Carouge Urban Game Sàrl website. Payment is made online when booking and purchasing game codes. Once the game codes have been sent by email, no refund will be made, as there is no end of validity of these codes.

7. Cancellation and refund

No refunds will be made once the game codes have been sent by email. Customers are invited to carefully check the information relating to their reservation before proceeding to payment.

8. Use of photos and videos

Customers agree that Carouge Urban Game Sàrl may use the photos and videos taken during the activities for promotional or commercial purposes, without restriction or remuneration. Customers who do not wish their photos or videos to be used for these purposes must inform Carouge Urban Game Sàrl before the start of the activity.

9. Modification of the General Conditions of Sale

Carouge Urban Game Sàrl reserves the right to modify these T&Cs at any time, without notice. The modifications will come into force as soon as they are published on the Carouge Urban Game Sàrl website. Customers are invited to regularly consult the T&Cs in order to be aware of any updates.

10. Applicable law and competent jurisdiction

These General Conditions of Sale are subject to Swiss law. In the event of a dispute, the parties will endeavor to find an amicable solution. If no amicable solution can be found, the dispute will be subject to the exclusive jurisdiction of the courts of the canton of Geneva.

11. Company details

Carouge Urban Game Sàrl

c/o Elif Kaytak and Frédéric Domon

Tunnelstraat 18

1227 Carouge

RC registration number: CHE-184.410.597

E-mail : info@carougegames.ch

Telephone: +41 22 552 24 20

In case of questions concerning these General Conditions of Sale, customers are invited to contact the company Carouge Urban Game Sàrl by email or telephone.